It's an EATC / o-ring / vacuum issue.
Understand that most new cars have a "fail-safe" HVAC system.
When there is a loss of vacuum the HVAC system goes into 'fail-safe" mode.... heat and defrost so you can drive.
There are o-rings inside the 4 solenoids that control where the air comes out... vents, floor, defrost, etc. When those o-rings dry out and they will, they no longer seal and you have a vacuum leak so the air comes out the defrost vents.
I have replaced o-rings that are square, not round and are so hard I have to break them apart to get them off.
The fix is to replace the rubber OEM o-rings with silicone o-rings adding a small amount of silicone dielectric grease to the o-rings.